If you are unhappy with the service, you have received from Cabinet Plane or a product we have arranged on your behalf and you would like to make a complaint, please contact us either in writing to:

Cabinet Plane, 24bis Boulevard Georges Clemenceau, 66000 PERPIGNAN, France;
or by e-mail: click here;
or by phone: + 33 4 68 34 28 23.

If we are unable to settle your complaint or you are unhappy with our response, “ANM” – the “association nationale des médiateurs” may be able to help. We will explain how at that point.

If you require further information about ANM Conso, you can contact them directly:

Médiation de la consommation – ANM Conso
62 rue Tiquetonne
5002 PARIS


To contact the Claims Service by email:

Click here